Refund and Cancellation Policy – SafarExperts

At SafarExperts, we understand that travel plans may change. Our refund and cancellation policy is designed to ensure transparency and clarity for all bookings.

Cancellation Charges

Cancellation charges are calculated based on the date SafarExperts receives your written cancellation request.

• 30 days or more before check-in: 20% of the total booking amount will be deducted.
• 15–29 days before check-in: 50% of the total booking amount will be deducted.
• Less than 15 days before check-in: No refund will be provided.
• No-show: No refund will be provided if the customer fails to arrive on the scheduled check-in date without prior cancellation.

Refund Processing

• Eligible refunds will be processed to the original payment method.
• Refund processing time may vary depending on the payment provider or bank.
• Any applicable non-refundable charges, including third-party service fees, may be excluded from the refund amount.

Important Notes

• All cancellation requests must be submitted in writing through SafarExperts’ official communication channels.
• The date and time of receipt of the written cancellation request will determine the applicable cancellation charges.
• Certain bookings, including special offers, customized travel packages, and third-party reservations, may be subject to specific cancellation terms communicated at the time of booking.

For cancellation assistance or refund-related queries, please contact the SafarExperts support team.

SafarExperts reserves the right to update this policy when necessary. Any applicable changes will be communicated through our official channels.